Simplicity is a form of art...

Public support channels: irc
by Sven Vermeulen, post on Thu 16 May 2013

I've said it before - support channels for free software are often (imo) superior to the commercial support that you might get with vendors. And although those vendors often try to use "modern" techniques, I fail to see why the old, but proven/stable methods would be wrong.

Consider the "Chat …